To edit a draft sign request:
- Go to Sign Requests.
- Search for and click the sign request you want to edit.
- Edit documents, participants, fields, forms, and checklists as applicable.
- Preview your edits.
- Send the sign request or close the editor and send later.
To edit a sent sign request:
Once a sign request has been sent, it must be cancelled before it can be edited and resent.
- Go to Sign Requests.
- Search for the sign request you want to edit.
- Hover over the ellipsis (three dots) icon appearing next to the sign request.
- Click “Cancel” and confirm that you understand that the sign request be reverted back to a draft state. Once confirmed, the links sent to participants will be inactivated and anyone who has already signed will have to go through the signing process again.
- Follow the edit a draft sign request steps outlined above.
To edit and resend a completed or declined sign request:
Once a sign request has been completed or declined, it must be duplicated to make edits. A new draft sign request will be created with the same configurations. The original sign request will be retained in the completed or declined state.
- Go to Sign Requests.
- Search for the sign request you want to edit.
- Hover over the ellipsis (three dots) icon appearing next to the sign request.
- Click “Duplicate.” This will create a draft of the sign request with the same configurations.
- Edit documents, participants, fields, forms, and checklists as applicable.