To customize the email subject and message for a draft or inactive template:

  1. Go to Templates.
  2. Search for and select the template you want to edit.
  3. Click “Review” or, if you are on a mobile device, click the activate (power) icon.
  4. Edit the email subject and/or message as applicable.
  5. Activate the template or close the editor and activate your edits later.

To manage custom callback URLs for an active template:

  1. Go to Templates.
  2. Search for the template you want to edit.
  3. Hover over the ellipsis (three dots) icon appearing next to the template.
  4. Click “Edit.” The template can still be used in its active state while edits are being made.
  5. Click “Review” or, if you are on a mobile device, click the activate (power) icon.
  6. Edit the email subject and/or message as applicable.
  7. Activate your edits or close the editor and activate later.